[Honews] FW: Our Garbage Service

[cherie]

We have used Sweetland for almost 9 years and have never had a problem and no special cans! We highly recommend them. 
Nick and Cherie Scott
  ----- Original Message ----- 
  From: Byron Graham 
  To: honews at highlandoaks.org 
  Sent: Thursday, June 26, 2008 10:22 PM
  Subject: [Honews] FW: Our Garbage Service


  Last summer when I received my 3rd quarterly bill I noticed that the billed amount had increased significantly - like by 30-40%. When I called to inquire they said that the original service agreement that they had formed with the Highland Oaks association had expired and that unless a majority of residents decided to use their services there would be no further price breaks. Upon learning this I told them to cancel our service. We switched to Sweetland (http://sweetlandltd.com/index.html) and have not been sorry yet. Yes it was more than what I had been paying to Rumpke, but it was NOT as much as what Rumpke was planning to bill me starting in the 3rd quarter. And yes, I have heard people on our street complaining about missed pickups and lack of service.

   

  When we first started with Rumpke several years ago it seemed that they provided much better customer service. The last year or more that we were with them I had grown increasingly frustrated. They routinely left the top of the can flipped back on rainy days, thus allowing it to fill with water. They also seemed careless about where they returned the can to in our driveway, often leaving it to block access where I had to move the can in order to pull in.

   

  We have been happy with Sweetland. Their workers seem more careful and considerate. The only down side is that they pick up in our neighborhood on Thursdays. That was the one thing I liked about Rumpke was their Monday pickup.

   

  Byron Graham

  From: honews-bounces at highlandoaks.org [mailto:honews-bounces at highlandoaks.org] On Behalf Of Sara Dorland
  Sent: Thursday, June 26, 2008 9:18 PM
  To: honews at highlandoaks.org
  Subject: [Honews] Our Garbage Service

   

  Beth, I was wondering if you or any of the other neighbors have complained about the Rumpke Garbage service, we have had problems about four times now with them forgetting to pick up our garbage and it will take one to three days and many phone calls to them to pick it up. Last Monday they forgot almost all of the subd.'s garbage. When you call they don't even care or say they are sorry. I have talked to several of the neighbors that are having the same problem with them.  Is one of the other services better than them?  Sara Dorland 4203 St Andrews
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