<WBR>I endured lousy service from Rumpke from the time we moved here. I switched to Sweetland a couple of years ago primarily because they will also take yard waste (Rumpke refuses to). I'll never switch back.<br>
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Dave Marsters<br>
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-----Original Message-----<br>
From: melanie collins <giuffre63@sbcglobal.net><br>
To: Byron Graham <byron@bdgraham.com>; honews@highlandoaks.org<br>
Sent: Fri, 27 Jun 2008 9:26 am<br>
Subject: Re: [Honews] FW: Our Garbage Service<br>
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<div id=AOLMsgPart_2_7f38af4c-53c6-4fd1-a51b-22cebd3d6854>We have been with Sweetland for about 2 years and they have been the best garbage service ever. A couple of times we forgot to put out our pails and they did it for us. They are very considerate and professional.<br>
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<B><I>Byron Graham <<A __removedLink__1400101440__href="mailto:byron@bdgraham.com">byron@bdgraham.com</A>></I></B> wrote:
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<div class=MsoNormal><SPAN style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'">Last summer when I received my 3<SUP>rd</SUP> quarterly bill I noticed that the billed amount had increased significantly – like by 30-40%. When I called to inquire they said that the original service agreement that they had formed with the Highland Oaks association had expired and that unless a majority of residents decided to use their services there would be no further price breaks. Upon learning this I told them to cancel our service. We switched to Sweetland (<A target=_blank __removedLink__1400101440__href="http://sweetlandltd.com/index.html">http://sweetlandltd.com/index.html</A>) and have not been sorry yet. Yes it was more than what I had been paying to Rumpke, but it was NOT as much as what Rumpke was planning to bill me starting in the 3<SUP>rd</SUP> quarter. And yes, I have heard people on our street complaining about missed pickups and lack of service.</SPAN></div>
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<div class=MsoNormal><SPAN style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'">When we first started with Rumpke several years ago it seemed that they provided much better customer service. The last year or more that we were with them I had grown increasingly frustrated. They routinely left the top of the can flipped back on rainy days, thus allowing it to fill with water. They also seemed careless about where they returned the can to in our driveway, often leaving it to block access where I had to move the can in order to pull in.</SPAN></div>
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<div class=MsoNormal><SPAN style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'">We have been happy with Sweetland. Their workers seem more careful and considerate. The only down side is that they pick up in our neighborhood on Thursdays. That was the one thing I liked about Rumpke was their Monday pickup.</SPAN></div>
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<div class=MsoNormal><SPAN style="FONT-SIZE: 10pt; COLOR: #1f497d; FONT-FAMILY: 'Arial','sans-serif'">Byron Graham</SPAN><SPAN style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'"></SPAN></div>
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<div class=MsoNormal><B><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">From:</SPAN></B><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'"> <A __removedLink__1400101440__href="mailto:honews-bounces@highlandoaks.org">honews-bounces@highlandoaks.org</A> [<A __removedLink__1400101440__href="mailto:honews-bounces@highlandoaks.org?">mailto:honews-bounces@highlandoaks.org</A>] <B>On Behalf Of </B>Sara Dorland<br>
<B>Sent:</B> Thursday, June 26, 2008 9:18 PM<br>
<B>To:</B> <A __removedLink__1400101440__href="mailto:honews@highlandoaks.org">honews@highlandoaks.org</A><br>
<B>Subject:</B> [Honews] Our Garbage Service</SPAN></div>
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<div class=MsoNormal><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: 'Arial','sans-serif'">Beth, I was wondering if you or any of the other neighbors have complained about the Rumpke Garbage service, we have had problems about four times now with them forgetting to pick up our garbage and it will take one to three days and many phone calls to them to pick it up. Last Monday they forgot almost all of the subd.'s garbage. When you call they don't even care or say they are sorry. I have talked to several of the neighbors that are having the same problem with them. Is one of the other services better than them? Sara Dorland 4203 St Andrews</SPAN></div>
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<div id=RTEContent><FONT face="comic sans ms" color=#4040ff size=5>MELANIE</FONT></div>
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