[Honews] FW: Our Garbage Service

[MATTHEW NOLAN]

We also use Sweetland and have since we moved here 4
years ago. I made a comment to my husband that I had
never seen "garbage men" that loved their job so much.
They have been thoughtful and considerate of how they
replaced our cans/lids and are always nice.
I can't say anything about Rumpke, since we have never
been customers, but I've never heard or experienced
anything bad about Sweetland.

Shannan Nolan
4210 Aberdeen Court



--- Kari Smith <karismith0317 at gmail.com> wrote:

> We use Sweetland also and have been very happy with
> their service.  On one
> occasion, I forgot to put the can at the curb and
> didn't realize it until
> I saw the truck leave the subdivision.  I
> immediately called them to explain
> what happened and they sent the driver back out (I
> doubt Rumpke or Waste
> Management would do that).  It's nice to support
> local businesses and
> I believe the owners of Sweetland live in Autumn
> Woods.
> 
> Kari Smith
> 4108 Highland Oaks Ct
> 
> On Thu, Jun 26, 2008 at 10:22 PM, Byron Graham
> <byron at bdgraham.com> wrote:
> 
> >  Last summer when I received my 3rd quarterly bill
> I noticed that the
> > billed amount had increased significantly – like
> by 30-40%. When I called to
> > inquire they said that the original service
> agreement that they had formed
> > with the Highland Oaks association had expired and
> that unless a majority of
> > residents decided to use their services there
> would be no further price
> > breaks. Upon learning this I told them to cancel
> our service. We switched to
> > Sweetland (http://sweetlandltd.com/index.html) and
> have not been sorry
> > yet. Yes it was more than what I had been paying
> to Rumpke, but it was NOT
> > as much as what Rumpke was planning to bill me
> starting in the 3rdquarter. And yes, I have heard
> people on our street complaining about missed
> > pickups and lack of service.
> >
> >
> >
> > When we first started with Rumpke several years
> ago it seemed that they
> > provided much better customer service. The last
> year or more that we were
> > with them I had grown increasingly frustrated.
> They routinely left the top
> > of the can flipped back on rainy days, thus
> allowing it to fill with water.
> > They also seemed careless about where they
> returned the can to in our
> > driveway, often leaving it to block access where I
> had to move the can in
> > order to pull in.
> >
> >
> >
> > We have been happy with Sweetland. Their workers
> seem more careful and
> > considerate. The only down side is that they pick
> up in our neighborhood on
> > Thursdays. That was the one thing I liked about
> Rumpke was their Monday
> > pickup.
> >
> >
> >
> > Byron Graham
> >
> > *From:* honews-bounces at highlandoaks.org [mailto:
> > honews-bounces at highlandoaks.org] *On Behalf Of
> *Sara Dorland
> > *Sent:* Thursday, June 26, 2008 9:18 PM
> > *To:* honews at highlandoaks.org
> > *Subject:* [Honews] Our Garbage Service
> >
> >
> >
> > Beth, I was wondering if you or any of the other
> neighbors have complained
> > about the Rumpke Garbage service, we have had
> problems about four times now
> > with them forgetting to pick up our garbage and it
> will take one to three
> > days and many phone calls to them to pick it up.
> Last Monday they forgot
> > almost all of the subd.'s garbage. When you call
> they don't even care or say
> > they are sorry. I have talked to several of the
> neighbors that are having
> > the same problem with them.  Is one of the other
> services better than them?
> > Sara Dorland 4203 St Andrews
> >
>